Unfortunately it has become necessary for us to include these terms of business.
We are saddened that this has become necessary but not everyone plays fair.
We have tried to set out terms that both satisfy and protect both parties and clearly lay out the obligations and responsibilities of all parties involved.

The short version of these terms is.

1. We will provide a written estimate outlining the exact nature of the work to be completed.
2. We will give an estimated timescale for the work to be completed.
3. We will provide an accurate price for the work to be completed.
4. We expect payment in full in accordance to our written terms.
5. Failure to pay in full on or within the agreed timeframe will result in us charging interest at 8% above the current base rate set by the bank of England on all outstanding monies.
6. If payment is still outstanding we will take legal action and any and all costs will be added to the bill.
   
   

   Full Terms and conditions.

By hiring Alan Stuart, trading as Traditional Decorator, you accept that you have read and understood the following Terms & Conditions and consent to be bound by their content. For the purpose of these terms ‘us’ ‘we’ ‘our’ shall mean Traditional Decorator, ‘you’ ‘your’ ‘Client’ shall mean the person instructing us to provide our services.

1. Basis of the Agreement Traditional Decorator hereby consents to supply goods and to provide services to the Client. The Client consents to pay the price in accordance with these terms and conditions. Traditional Decorator may employ subcontractors to carry out any part of their obligations under this agreement at their sole discretion and may assign its rights and obligations under this agreement to any other party. The Client may not assign their rights and obligations under this agreement without written consent from Traditional Decorator.

2. The Client The Client warrants that he/she is either the owner of the premises at which the services will take place and is entitled to commission the services without the consent of any third party, or otherwise has the necessary authorisation in place for the services to be carried out. By commissioning Traditional Decorator the Client confirms they have obtained any necessary permissions and/or licences required for the services to be carried out.

3. Cancellations & Postponements Providing you cancel or postpone your appointment before 5pm, on or before the previous 10 working days to the scheduled start date, then no labour charges will apply. If you cancel or postpone after this time, or are not able to grant access to Traditional Decorator (if they attend within the agreed time frames) then the lowest standard day rate of £120 will be applied for a missed day’s work per worker assigned for the job. Traditional decorator may need to postpone a booked appointment due to reasons beyond our control. In these instances, we will re-schedule the appointment as soon as conveniently possible for both parties. Traditional Decorator shall not be held liable for any costs claimed by the Client in respect of the non attendance or late attendance on site of Traditional Decorator or for the late or non-delivery of materials, or materials/goods which are faulty or incorrectly supplied by the/on behalf of the client. Traditional Decorator will need full day access to any property undergoing decoration. Any customer that can only provide access till a certain time (i.e. midday) then a full day’s labour rate will still apply. If after booking Traditional decorator, it is stated that access is limited to a short day, then we have the right to cancel/move the job and/or increase the price due to it taking more days to complete.
4. Labour Rates and Charges Traditional Decorator charge on a fix price base estimate, which includes the materials stated on the estimates. The price estimated is the minimum price that will be invoiced on job completion, unless extra work has had to be carried out (extra coats of paint, change in job spec etc) or additional materials purchased. Each job unless specified on initial visit and on the estimate is estimated on 1 colour with white ceiling and woodwork. We charge a 20% deposit/larger jobs vary) and only ask for payment when the job has been completed in accordance with these terms and conditions. If a job spans the period of a few weeks or more than one trade is involved then we may ask for a stage payment after the first week’s work and every week thereafter.
5. Materials Should Traditional Decorator be unable to carry out any work because of Client fault, due to unforeseen circumstances or circumstances which should have been discussed on initial estimation, then the costs of materials will be charged in full.
6. Payment for Services Payment for goods & services provided by Traditional Decorator are due immediately upon completion of job. Traditional decorator ask the Client for a 20% deposit in advance of the schedule start date as stated above. By paying the deposit the client agrees to transfer immediately upon completion, the remaining balance as per our agreed estimation, unless alternate arrangements have been agreed upon. We accept payment via BACS transfer or cash, which is our preferred method of payment.
7. Failure to Pay for Goods and Services If a Client fails to make any payment when it falls due, Traditional Decorator reserves the right to; – Charge the Client statutory interest rates on the amount unpaid. – Charge the Client for all reasonable costs and expenses (including legal costs and costs of any third party debt recovery service) in the collection of any overdue amounts. – There is a minimum standard administration and/or late payment charge of £250 whenever a Client fails to pay all monies due on the specific date stated on the invoice unless alternative arrangements have been agreed in writing. – Refuse to deliver or install any balance goods or services until payment is made in full. – Recover materials purchased for, or on behalf of the Client. The Client accepts these materials remain the property of Traditional Decorator until payment of any outstanding amounts have been received. In the event of dispute, the Client consents to allow access to the property to a company representative to retrieve all materials that remain the property of Traditional Decorator. Traditional Decorator are happy to provide invoices for businesses and individuals; however, payment is due within the time-scales stated in these terms and conditions.
8. Complaints Procedure Traditional Decorator is committed to ensuring Clients are satisfied with their service and we aim to deal with any Client queries as efficiently and amicably as possible. If you have any queries regarding the service you have received please contact us to discuss this. If the appropriate Traditional Decorator representative is unavailable or unable to agree on a resolution Traditional Decorator will escalate the situation to an official written complaint, referring it over to the company administrator who will formally begin proceedings to deal with your grievance in writing.